Industricart is committed to protecting the privacy of your information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you use our website (industricart.com) and related services (collectively, the “Services”).
1. Information We Collect
We collect information from you in several ways, including:
* Information You Provide Directly:
* Account Information: When you create an account, we collect your name, email address, phone number, company name, and shipping/billing address.
* Order Information: When you place an order, we collect your payment information, order details, and shipping information.
* Communication Information: When you contact us for support or inquiries, we collect your communication details.
* Marketing Information: If you subscribe to our newsletter or marketing communications, we collect your email address.
* Information Collected Automatically:
* Usage Information: We collect information about how you use our Services, including your browsing history, search queries, and interactions with our website.
* Device Information: We collect information about your device, including your IP address, browser type, operating system, and device identifiers.
* Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your browsing behavior and preferences.
* Information from Third Parties:
* We may receive information about you from third-party service providers, such as payment processors and shipping companies.
2. How We Use Your Information
We use your information for various purposes, including:
* To provide and maintain our Services.
* To process and fulfill your orders.
* To communicate with you about your orders and inquiries.
* To personalize your experience on our website.
* To send you marketing communications.
* To improve our Services and develop new features.
* To detect and prevent fraud and abuse.
* To comply with legal obligations.
3. Disclosure of Your Information
We may disclose your information to:
* Service Providers: We share your information with third-party service providers who assist us with payment processing, shipping, marketing, and other business operations.
* Business Partners: We may share your information with our business partners to offer you products and services.
* Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
* Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the acquiring company.
* With Your Consent: We may disclose your information with your consent.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Data Retention
We retain your information for as long as necessary to provide you with our Services and to comply with our legal obligations.
6. Your Rights
You have the following rights regarding your personal information:
* Access: You can request access to the personal information we hold about you.
* Correction: You can request to correct any inaccurate or incomplete personal information.
* Deletion: You can request to delete your personal information, subject to certain exceptions.
* Opt-Out: You can opt out of receiving marketing communications.
* Data Portability: you may request a copy of your data in a machine readable format.
To exercise these rights, please contact us at [Insert Contact Email].
7. Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior. You can control cookies through your browser settings.
8. Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.